Our Services
Built around real needs, not billing categories.
Here's what we offer, and who it's for. Each service is designed for people whose needs overlap.
Waiver & Complex Needs Consultation
ACC provides waiver-related consultation, behavioral support planning, caregiver/DSP training, observation, clinical interpretation, and care-team collaboration for individuals with complex support needs.
Services may support individuals with intellectual/developmental disabilities, autism, co-occurring mental health needs, behavioral concerns, and traumatic brain injury when clinically appropriate and authorized.
Service availability depends on eligibility, authorization, payer requirements, provider availability, location, and service fit.
IDD / Innovations Waiver Specialized Consultation
If you've been told your care coordinator is referring you for specialized consultation, this is what that means. It's a service that helps the people around you (caregivers, DSPs, support staff) better understand your needs and respond more consistently. It works through your care team and your Individual Support Plan (ISP).
How SCS Works at ACC
Referral & Records Review
ISP, authorization, and service-fit confirmation with the care coordinator.
Observation & Assessment
Across settings, with clinical interpretation.
Behavior Support Plan Development
A practical, team-usable plan.
Team Training
Caregivers, DSPs, and provider staff trained on the plan itself.
Implementation & Fidelity Support
Follow-up observation, coaching, data collection guidance, and confirming the plan is delivered as written.
Review & Revision
Ongoing care-team collaboration and plan updates as needs change.
Waiver-related services may require eligibility, authorization, payer approval, care-team coordination, and confirmation of service fit.
Woven Through Our Waiver Consultation Work
Caregiver & DSP Training
Hands-on training on the behavior support plan, data collection, and daily implementation, so the plan actually gets used.
Observation & Care-Team Collaboration
Clinical observation across settings with team coordination and follow-through.
School & IEP Coordination
Many of the children and adolescents we support through waiver consultation are also served by an IEP at school. When appropriate and authorized, ACC collaborates with families, IEP coordinators, and school teams so behavior support strategies stay consistent across home, school, and community, aligning the Behavior Support Plan with existing IEP goals and supports rather than duplicating or conflicting with them. ACC does not develop IEPs or provide school-based educational services; our role is clinical consultation and care-team alignment.
TBI Waiver / Brain Injury Support
ACC provides rehabilitation-informed behavioral consultation and support for individuals living with traumatic brain injury. Services may include cognitive support, behavioral consultation, caregiver/DSP training, observation, care-team collaboration, and practical strategies to support independence, safety, emotional regulation, and daily functioning.
TBI Waiver services may require confirmation of waiver eligibility, payer authorization, documentation of traumatic brain injury, clinical appropriateness, and provider availability. ACC reviews each referral to determine service fit and next steps.
Autism, IDD & Co-Occurring Mental Health
Individuals with IDD or autism can also experience anxiety, depression, trauma, grief, and other mental health needs. These concerns require clinicians who understand both mental health treatment and developmental differences.
ACC helps individuals, families, and care teams address the overlap between developmental disability, autism, mental health symptoms, trauma, behavioral concerns, and daily support needs. For autism with a co-occurring mental health diagnosis, that work happens through The Bridge Program.
The Bridge Program · Now accepting referrals
Bridging autism care and mental health care, at every age.
When it's not "just" autism. Maybe you've heard "their needs are too complex" or "there are no autism services for adults." If someone you love lives with autism alongside anxiety, depression, bipolar disorder, psychosis, OCD, or trauma, this program was created for your family.
Most providers treat autism or mental health. Too often, families are told the autism program does not handle mental health, and the therapist does not work with autism. The Bridge Program was built to close that gap, with one team and one plan for the whole person.
Autism-related needs
- Communication and social skills
- Daily living and independence
- Coping with change and frustration
- Meltdowns and challenging behavior
Mental health symptoms
- Depression and mood swings
- Anxiety and trauma
- Psychosis, such as voices or paranoia
- Anger, defiance, and conduct problems
Treated side by side, by the same team, under one plan.
What the service includes
Skills-based treatment for autism-related needs, individual therapy for mental health symptoms, and parent and caregiver training so the same strategies work at home. How often someone is seen is based on their assessed needs.
Your team: the same two clinicians, start to finish
- Independently licensed clinician: completes the assessment, writes and updates the treatment plan, and adjusts the approach as needs change.
- Associate-level clinician: works directly in skills sessions and therapy, and trains parents and caregivers.
Who qualifies
- A psychological or medical evaluation that states autism spectrum disorder (ASD) and at least one mental health diagnosis
- Any age: children, teens, and adults
- Active NC Medicaid coverage (Medicaid Direct, a Standard Plan, or a Tailored Plan)
- A parent, caregiver, or support person who can take part in training
How to get started
- Call or email us. Tell us a little about your child or family member.
- Send the evaluation. We review it with you to confirm fit.
- Meet your team. Intake and assessment are scheduled.
Covered by NC Medicaid for eligible children and adults with an autism diagnosis; we handle the approval process with you. In person in Charlotte, with telehealth across North Carolina. The Bridge Program provides research-based behavioral health treatment under NC Medicaid Clinical Coverage Policy 8F and outpatient therapy under Policy 8C. Services, frequency, and duration are based on clinical assessment, medical necessity, and payer authorization. Enrollment is limited.
Outpatient Therapy
Individual and family therapy for children, adolescents, adults, and families.
Individual and family therapy services are available based on provider availability, clinical fit, payer requirements, and location/telehealth eligibility.
Focus Areas
- Anxiety
- Depression
- Trauma
- Grief
- ADHD
- Emotional Regulation
- Family Conflict
- Stress & Adjustment
- Behavioral Concerns
- Co-Occurring Developmental & Mental Health Needs
- Substance Use Concerns
Child & Adolescent Counseling
Young people don't always have the words for what they're going through. We meet them where they are, with patience, skill, and real understanding of what's happening at home, at school, and inside.
- School Stress
- ADHD & Executive Functioning
- Anxiety & Emotional Regulation
- Grief & Loss
- Trauma Exposure
- Parent-Child Conflict
- Behavioral Issues
- Social Difficulties
- Identity & Self-Esteem
Trauma-Informed Counseling
Support for individuals affected by abuse, neglect, grief, family disruption, community and developmental trauma, and emotional dysregulation. Our approach centers on safety, trust, coping, and resilience.
Substance Use Counseling
ACC provides outpatient substance use counseling and assessment, including support for individuals navigating substance use alongside mental health, trauma, or developmental needs. Recovery is rarely about one thing; our approach treats the whole picture, with coordination across your providers and supports. ACC does not provide detoxification or intensive outpatient (IOP) programming; where a higher level of care is indicated, we help connect you to it.
Now accepting referrals in the Alliance and Vaya networks
Trauma-Focused Therapy for Youth with Complex Needs
Children and adolescents with trauma histories may also be navigating ADHD, autism, intellectual/developmental disability, anxiety, depression, grief, emotional regulation challenges, or family/care-team involvement. ACC provides trauma-informed outpatient therapy, including TF-CBT when clinically appropriate, for youth whose needs require thoughtful adaptation, caregiver involvement, and coordinated support.
ACC is currently accepting appropriate TF-CBT referrals within the Alliance and Vaya networks for youth with co-occurring mental health and IDD/autism-related needs, based on provider availability, clinical fit, and payer requirements.
TF-CBT may be appropriate following clinical assessment, caregiver participation considerations, developmental appropriateness, payer requirements, and provider availability.
Make a ReferralFamily & Caregiver Support
You're holding a lot. We help families and caregivers navigating complex behavioral health needs through parent/caregiver counseling, family therapy, psychoeducation, and coordination with care teams.
Ready to start outpatient therapy?
Referrals may come from families, physicians, schools, and other professionals.
See how outpatient referrals workReady to take the next step?
We'll figure out what fits, together.