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Contact

Contact Us

Have a question? Need to send a referral? Here's how to reach us.

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Office Locations

Burlington

Holly Hill

508 Holly Hill Ln, Suite 104
Burlington, NC

Burlington

Mebane St

236 N. Mebane St. #125
Burlington, NC

Whiteville

Whiteville

199 Forest Dr. W
Whiteville, NC

Charlotte

Charlotte

10130 Mallard Creek Road, Suite 207
Charlotte, NC 28262

Service Areas

Serving North Carolina, including the Triad, Piedmont, Southeast North Carolina, Raleigh-Durham, and Charlotte regions.

Service availability varies by provider, payer, program, authorization, and location.

Send a Message

For general (non-clinical) inquiries only. Don't include clinical or highly sensitive details here.

Insurance & payment

Accepted Insurance

NC Medicaid

  • NC Medicaid Direct
  • Tailored Plans: Alliance Behavioral Health, Trillium Healthcare Resources, VayaPartners
  • Standard Plans: AmeriHealth Caritas, Healthy Blue, UnitedHealthcare Community Plan, WellCare, Carolina Complete Health
  • Innovations Waiver and TBI Waiver services through participating Tailored Plans
  • 1915(i) services where authorized

Medicare & Military

  • Medicare
  • TRICARE

Commercial Plans

  • Blue Cross Blue Shield of North Carolina
  • Cigna
  • Aetna
  • UnitedHealthcare / Optum
  • MedCost

Self-Pay & Sliding Fee

For clients paying out of pocket, ACC offers a sliding fee scale based on household income and documented financial need. Ask about eligibility when you request services. Self-pay clients receive a Good Faith Estimate of expected costs before services begin.

Good Faith Estimate / No Surprises Act disclosures

Participation may vary by provider and service. Insurance coverage and service availability may vary by provider, payer, location, and program. Benefits and authorization must be verified before services begin.