Contact
Contact Us
Have a question? Need to send a referral? Here's how to reach us.
Get in Touch
- Main (toll-free)(888) 711-8772
- Fax(833) 847-4855
- Office hoursMonday–Friday, 8:30 AM–5:00 PM Eastern. Closed weekends and federal holidays.
- ReferralsUse our online referral forms
Office Locations
Holly Hill
508 Holly Hill Ln, Suite 104
Burlington, NC
Mebane St
236 N. Mebane St. #125
Burlington, NC
Whiteville
199 Forest Dr. W
Whiteville, NC
Charlotte
10130 Mallard Creek Road, Suite 207
Charlotte, NC 28262
Service Areas
Serving North Carolina, including the Triad, Piedmont, Southeast North Carolina, Raleigh-Durham, and Charlotte regions.
Service availability varies by provider, payer, program, authorization, and location.
Insurance & payment
Accepted Insurance
NC Medicaid
- NC Medicaid Direct
- Tailored Plans: Alliance Behavioral Health, Trillium Healthcare Resources, VayaPartners
- Standard Plans: AmeriHealth Caritas, Healthy Blue, UnitedHealthcare Community Plan, WellCare, Carolina Complete Health
- Innovations Waiver and TBI Waiver services through participating Tailored Plans
- 1915(i) services where authorized
Medicare & Military
- Medicare
- TRICARE
Commercial Plans
- Blue Cross Blue Shield of North Carolina
- Cigna
- Aetna
- UnitedHealthcare / Optum
- MedCost
Self-Pay & Sliding Fee
For clients paying out of pocket, ACC offers a sliding fee scale based on household income and documented financial need. Ask about eligibility when you request services. Self-pay clients receive a Good Faith Estimate of expected costs before services begin.
Good Faith Estimate / No Surprises Act disclosuresParticipation may vary by provider and service. Insurance coverage and service availability may vary by provider, payer, location, and program. Benefits and authorization must be verified before services begin.
